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0 years
1 - 3 Lacs
Kottayam, Kerala
On-site
RESPONSIBILITIES 1. PROJECT COORDINATION Initial Project Planning : Work with stakeholders (e.g., managers, clients) to understand project goals, timelines, and deliverables. Organize and document project milestones, deadlines, and project-specific tasks. Task Delegation : Break down the project into smaller, manageable tasks and assign them to the appropriate team members based on skill sets and availability. Progress Tracking : Continuously monitor the progress of the project, ensuring that all tasks are being completed on time and according to specifications. Use project management software to track timelines and tasks. Problem Resolution : Address any issues that arise during the project, ensuring that they are resolved quickly to avoid delays. This may involve adjusting schedules, resources, or project scope. 2. CLIENT INTERACTION Client Communication : Act as the primary point of contact between the client and the project team. Maintain regular communication to provide updates, gather feedback, and clarify requirements. Project Briefing : Ensure clients receive clear and accurate information regarding project timelines, deliverables, and changes. Client Expectations Management : Set realistic expectations with clients regarding deliverables, timelines, and potential issues. Ensure that client concerns are addressed promptly and professionally. Meeting Coordination : Schedule and coordinate meetings with clients, ensuring that all relevant team members are available and prepared. 3. TECHNICAL SUPPORT Provide Assistance : Offer technical assistance to the team and clients as required, ensuring that any technical issues or challenges are resolved effectively and efficiently. Liaise with Technical Teams : Collaborate with the technical team to ensure that all project requirements are met, and technical obstacles are dealt with promptly. Documentation : Document all technical issues, resolutions, and feedback to ensure that best practices and solutions are recorded for future reference. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 8281809263
Posted 1 month ago
0 years
1 - 0 Lacs
Kottayam, Kerala
On-site
Telecaller & Office Support Coordinator Location: Kottayam - Sankranthi We are a service provider specializing in interior and maintenance works for leading banks such as ICICI, SIB, HDFC, and Dhanlaxmi Bank. Our operations span multiple locations, and we pride ourselves on timely execution, quality service, and seamless coordination. Job Summary: We are seeking a proactive and organized individual to handle telecalling and office support responsibilities. The ideal candidate will coordinate with field workers across various bank locations, manage communication with clients, and ensure smooth day-to-day operations from the office. Key Responsibilities: Make and receive calls to coordinate with field workers and vendors. Follow up with clients and bank branches regarding ongoing and upcoming work. Maintain daily work status reports and update project trackers. Schedule and confirm appointments, site visits, and maintenance tasks. Handle basic documentation, email correspondence. Assist in procurement coordination and logistics follow-up. Maintain a database of workers, sites, and project timelines. Required Skills & Qualifications: Minimum qualification: Plus Two or any degree. Good verbal communication skills in Malayalam, English, and Hindi (preferred). Basic computer knowledge (MS Office, email, WhatsApp Web). Ability to multitask and manage time efficiently. Prior experience in telecalling or office coordination is an advantage. Job Type: Full-time Pay: ₹8,425.88 - ₹10,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 1 month ago
35.0 years
1 - 0 Lacs
Kottayam, Kerala
On-site
Qualification: Experienced Graphic Designer with relevant qualification Age: Below 35 years Work Location: Kottayam Key responsibilities Design marketing materials. Create graphics for social media, websites, and advertisements that align with company's identity. Collaborate with team members. Work closely with marketing teams to ensure cohesive visual concepts. Maintain brand guidelines. Ensure consistency across all visual designs to build a strong brand identity. Develop visual concepts. Brainstorm and execute ideas that align with the company’s goals and target audience. Adapt designs for various mediums. Tailor visuals for digital platforms, print, and multimedia projects. Stay updated on design trends. Research industry trends to integrate modern and innovative styles into projects. Job Type: Full-time Pay: From ₹16,000.00 per month Schedule: Day shift Weekend availability Work Location: In person Expected Start Date: 07/07/2025
Posted 1 month ago
0 years
1 - 2 Lacs
Kottayam, Kerala
On-site
Key Responsibilities: Perform routine inspections and preventive maintenance on hotel systems and equipment Respond promptly to guest and departmental maintenance requests Troubleshoot and repair electrical, plumbing, HVAC, and mechanical issues Maintain records of maintenance activities and update job cards or logs Ensure all work complies with safety standards and hotel policies Assist in energy-saving initiatives and sustainability efforts Coordinate with other departments to minimize disruption during repairs Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹21,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person
Posted 1 month ago
0 years
0 - 0 Lacs
Kottayam, Kerala
On-site
Key Responsibilities: Install, inspect, and maintain electrical systems, wiring, and equipment Read and interpret blueprints, technical diagrams, and circuit schematics Troubleshoot electrical faults and perform necessary repairs Test electrical systems using appropriate tools and devices Ensure compliance with the National Electrical Code and local building regulations Replace outdated or faulty wiring and components Collaborate with engineers, contractors, and other tradespeople Job Types: Full-time, Permanent Pay: ₹6,000.00 - ₹6,001.00 per month Benefits: Food provided Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person Application Deadline: 31/07/2025 Expected Start Date: 25/07/2025
Posted 1 month ago
0 years
0 - 0 Lacs
Kottayam, Kerala
On-site
Key Responsibilities: Assist with installation of wiring, lighting, and electrical systems Learn to read and interpret blueprints and technical diagrams Help troubleshoot and repair electrical issues under supervision Follow safety protocols and wear appropriate protective equipment Maintain tools and workspaces in clean, working condition Attend training sessions and complete coursework as required Support inspections and testing of electrical systems Job Types: Full-time, Permanent Pay: ₹6,000.00 - ₹29,651.50 per month Benefits: Food provided Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person Expected Start Date: 20/07/2025
Posted 1 month ago
2.0 years
1 - 3 Lacs
Kottayam, Kerala
On-site
Experience Required: Minimum 2 years in Immigration/ Visa consulting (Mandatory) Job Description: EZVisa and Immigration Pvt Ltd is seeking an experienced Immigration Sales Consultant with a minimum of 2 years of experience in the immigration industry. Please read the job description carefully before applying. Candidates without 2 years of experience need not apply . Key Responsibilities: Assist clients in preparing and submitting visa applications for various countries, including Australia, Canada, the UK and other European Countries. Provide expert guidance on visa documentation, processes, and regulations. Offer consultations to potential clients regarding immigration procedures. Maintain accurate client records and manage multiple applications simultaneously. Stay updated on immigration policies and changes. Ensure high client satisfaction through clear communication and timely updates. Requirements: Minimum of 2 years of proven experience in visa processing or immigration services (this is mandatory). Strong knowledge of immigration regulations and procedures. Excellent communication and interpersonal skills. Ability to handle multiple clients and manage deadlines effectively. Strong attention to detail. Important: Please read the job description carefully before applying. If you do not have the required 2 years of experience in the immigration industry, your application will not be considered . How to Apply: Submit your updated resume along with a cover letter outlining your experience and suitability for the role. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Compensation Package: Commission pay Performance bonus Schedule: Day shift Morning shift Experience: total work: 1 year (Preferred) Work Location: In person Application Deadline: 27/09/2024
Posted 1 month ago
0 years
3 - 0 Lacs
Kottayam, Kerala
On-site
Automobile spare parts marketing. Should visit existing Dealers, making follow ups for order, payment collection and to find out new customers. Age max 55 yrs. Extensive travel requirement. There should be family support for this. Communication skill in English and Hindi is essential Full travelling expenses will be provided. Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Language: English (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person Application Deadline: 07/07/2025
Posted 1 month ago
1.0 years
1 - 2 Lacs
Kottayam, Kerala
On-site
Job Title: Academic Counselor (IT Experienced) - Education Industry #Branchhead #edtechindustry #sales #cochin Location: Kottayam Experience: 1+ years in IT & Education Sector Job Type: Immediate Joiner Job Description: We are looking for an experienced and dynamic Academic Counselor to lead our Kottayam center in the education industry. This is a key leadership role where you will manage both operational and strategic functions to ensure the success of the branch. The ideal candidate will have a strong IT background with a proven track record in leading teams, driving educational initiatives, and ensuring business growth. Key Responsibilities: Leadership & Team Management : Lead and mentor a team of educators, IT professionals, and operational staff to achieve branch goals. Branch Operations : Oversee daily operations of the branch, ensuring smooth functioning, adherence to deadlines, and achievement of KPIs. Business Growth : Identify and implement strategies for growth, including enrolling students, fostering partnerships, and enhancing educational offerings. IT Integration : Ensure seamless integration of technology in the educational environment, optimizing the use of IT tools for better teaching and learning experiences. Budget & Resource Management : Monitor and manage budgets, resources, and staffing to meet branch goals and targets. Customer & Stakeholder Engagement : Build relationships with key stakeholders, including students, parents, and external partners, to enhance brand reputation and student satisfaction. Compliance & Reporting : Ensure compliance with educational standards and regulatory requirements while preparing regular reports for senior management. Key Requirements: Experience : Minimum 1 years of relevant experience, with at least 1 years in sales & leadership role within the IT or education industry. Educational Qualification : Bachelor’s or Master’s degree in IT, Education Management, or related fields. Skills : Strong knowledge of educational technology and tools. Excellent leadership, communication, and interpersonal skills. Proven ability to drive business results and manage branch operations. Ability to solve problems and manage conflicts effectively. Location : Immediate joiners preferred, must be based in Kottayam or willing to relocate. If you are a passionate and experienced leader with a strong IT background and a drive for excellence in education, we encourage you to apply. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 1 month ago
3.0 - 2.0 years
0 - 0 Lacs
Kottayam, Kerala
On-site
One Doorway International Pvt Ltd is a dedicated consultancy firm specializing in providing comprehensive guidance and support for students aspiring to pursue higher education abroad. Since our head office is in Australia and have wide spread support, we also focus on Australian migration and nursing registrations. With a strong focus on delivering personalized services, One Doorway assists students in navigating the complex process of studying overseas, from selecting the right course and university to visa applications and accommodation arrangements. The company is committed to ensuring a smooth transition for students, offering tailored advice on courses, scholarships, and part-time job opportunities, thereby empowering them to achieve their academic and career goals on an international platform. For more details, visit our website Position: Senior Student Counsellor Location: Kottayam Job Type: Full-Time Experience: Minimum 3 years in student counselling, with a focus on Registered Nursing programs for the UK, New Zealand, Ireland, and Australia. Job Overview: The Senior Student Counsellor will play a crucial role in guiding students through the study abroad process, from selecting suitable programs and universities to assisting with the application and visa process. This role requires deep knowledge of international education systems, strong interpersonal skills, and the ability to mentor junior counsellors. Key Responsibilities: Student Counselling: Provide one-on-one counselling to students and their families to understand their educational goals and preferences. Assist students in selecting appropriate courses, universities, and countries based on their academic background, career aspirations, and financial capacity. Guide students through the application process, including filling out forms, writing personal statements, and preparing for interviews. Advise students on scholarship opportunities and financial aid options. Application & Documentation: Ensure timely submission of accurate applications to universities and other institutions. Assist students in preparing and organizing necessary documentation for admissions and visa applications. Follow up with students and institutions on the status of applications and other related matters. Market Research & Knowledge Management: Stay updated with the latest information on international education, including changes in admission requirements, visa regulations, and scholarship opportunities. Share insights and trends with the team and contribute to the development of counselling strategies. Mentorship & Team Collaboration: Mentor junior counsellors and assist in their professional development. Collaborate with the marketing and digital teams to create content and resources that support student outreach efforts. Attend educational fairs, seminars, and webinars to represent the company and engage with potential students. Relationship Management: Build and maintain strong relationships with students, parents, educational institutions, and other stakeholders. Manage and resolve any issues or concerns raised by students or parents in a professional and timely manner. Qualifications: Bachelor’s degree in Education, Counselling, International Relations, or any related field. 3+ years of experience in study abroad counselling or educational consulting. In-depth knowledge of international education systems, university admission processes, and visa regulations. Proven track record of successfully guiding students through the study abroad process. Knowledge of Registered Nursing programs and admission requirements for the UK, New Zealand, Ireland, and Australia would be added advantage. Knowledge of English language testing requirements (IELTS/OET) and healthcare registration processes in the target countries. Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in using CRM software and other relevant technology. Ability to work independently as well as part of a team. Strong problem-solving skills and the ability to handle complex student cases. Preferred Attributes: Experience working with students from diverse cultural backgrounds. Multilingual abilities are a plus. Passion for education and helping students achieve their academic goals. Job Type: Full-time Pay: ₹28,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Fixed shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Kottayam, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have knowledge in PR/migration pathways to Australia? Do you have knowledge in Nursing registrations for Australia, UK, Newzealand, Ireland? Education: Bachelor's (Preferred) Experience: Student Counsellor: 3 years (Required) Career counseling: 2 years (Preferred) Language: English (Required) Work Location: In person
Posted 1 month ago
0 years
1 - 1 Lacs
Kottayam, Kerala
On-site
Invoicing: Creating and issuing invoices for vehicle sales, spare parts, and service. This includes preparing bills and receipts. Payment Processing: Monitoring and recording payments, reconciling them with invoices, and updating records. Account Management: Maintaining accurate customer accounts, managing account balances, and resolving inconsistencies. Customer Communication: Addressing customer billing inquiries, resolving discrepancies, and providing necessary information. Financial Reporting: Preparing monthly billing reports, assisting with financial reports, and maintaining organized financial records. Compliance: Ensuring adherence to billing procedures, company policies, and relevant regulations. Record Keeping: Maintaining organized and up-to-date records of invoices, payments, and customer information. Coordination: Collaborating with sales, service, and other departments to ensure accurate and timely billing. Problem Solving: Identifying and resolving billing errors, payment issues, and other discrepancies. Other duties: Performing tasks related to sales coordination, such as preparing quotations, coordinating with financiers, and managing vehicle delivery paperwork, depending on the specific role and dealership. Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person
Posted 1 month ago
3.0 years
1 - 4 Lacs
Kottayam, Kerala
On-site
Job Title : Visa Documentation Executive (Study Abroad ) Company : Medcity International Overseas Corporation Industry : Study Abroad Job Location : Kottayam Job Type : Full Time, On-site The Study Abroad Admissions and Visa Documentation Executive is responsible for guiding students through the admissions process to foreign universities and assisting them with visa documentation and application procedures. The role requires thorough knowledge of international education systems, excellent communication skills, and attention to detail to ensure successful application and visa outcomes. Key areas of responsibility Admission Documentation: Assist students in preparing and submitting university applications, including compiling necessary documentation (transcripts, SOPs, LORs, etc.). Communicate and follow up with students and if required with international universities and colleges to track application status and follow up on offers. Maintain up-to-date knowledge of admissions timelines, criteria, and program offerings across countries such as the USA, UK, Canada, Australia, and Europe. Documentation and Compliance Maintain detailed records of student applications, communications, and visa documentation. Ensure confidentiality and compliance with data protection laws and institutional policies. Prepare and submit periodic reports on student applications, visa success rates, and pipeline status. Visa Processing: Guide students through the student visa application process, including documentation, financial proof, and interview preparation. Review and verify all visa-related documentation for accuracy and compliance with immigration guidelines. Keep current with changes in visa regulations and immigration policies. Customer Service and Relationship Management: Build and maintain strong relationships with students and their families by providing accurate, timely support. Conduct informational sessions, webinars, and workshops on study abroad opportunities and visa processes. Collaborate with internal departments, university partners, and external vendors (e.g., translation agencies, financial consultants). Visa Targets Achieve or exceed daily, weekly, monthly and yearly targets by using effective techniques and strategies without any delay in application processing and documentation. Having the best knowledge of all study abroad destinations, programs, eligibility requirements, culture, rules and regulations of various countries, etc. can help in achieving goals easily. Calls & Follow-ups Follow-ups on a timely basis for the assigned files to make the results better and have strong relationships . Record Keeping & Report Prepare daily, weekly, monthly reports and update the sheet regularly Keep a record of information, client data, course details, fee structure, website information (bookmarks), etc for timely references Research & Update Knowledge It is important to stay updated with the latest trends and challenges, intakes opened/closed, new services and offers, etc. Learn about the study abroad industry, competitors, market, business updates and strategies that fit better towards your goals Participation & Support Participate in all major events hosted or initiated by the respective branch. This can be related to a Webinar, In-house Expo, Seminar, Delegate Meeting, Training Session, Discussions etc. Team / Branch Meetings Daily, Weekly, and Monthly meetings will be happening at regular intervals. Always be prepared to discuss the status of the work, plans, and initiatives. Qualifications and Skills: Bachelor’s degree (preferably in Education, International Relations, or a related field). 1–3 years of experience in study abroad counseling, admissions, or visa processing. Knowledge of university application and visa procedures for major destinations (US, UK, Canada, Australia, etc.). Excellent verbal and written communication skills. Strong organizational and time-management abilities. Proficiency in MS Office and CRM software. Ability to multitask and handle pressure during peak admission seasons. "Expecting candidates who can join immediately " if selected! Work Location: In person, Kottayam Job Type: Full-time Salary: Based on Experience & Interview Assessment Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person Expected Start Date: 02/07/2025
Posted 1 month ago
0 years
1 - 0 Lacs
Kottayam, Kerala
On-site
Accouting Faculty Bcom/Mcom Tally Gst Gcc Vat Peachtree, Quick Book SAP FICO Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹32,359.91 per month Schedule: Monday to Friday Language: English (Preferred) Work Location: In person Expected Start Date: 15/07/2025
Posted 1 month ago
1.0 years
3 - 3 Lacs
Kottayam, Kerala
On-site
For Locations - Kottayam, Alappuzha, Kollam, Trivandrum Prior experience in auditing is mandatory Experience in MFI/NBFC auditing will be an added advantage Willingness to travel extensively for branch audits Must possess a valid driving license and own a two-wheeler Immediate joiners preferred Contact us on - Eight One Two Nine Eight Five Five Five Nine One. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Auditing: 1 year (Required) Work Location: In person
Posted 1 month ago
2.0 years
0 Lacs
Kottayam, Kerala
On-site
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Business Development (Sales) Get business as per the approved business plan of the branch Responsible for sales promotion activities in the assigned territory Ensure all Sales KPIs are achieved month on month Identify and follow-up with prospective customers and respond to enquiry calls within specific time period Maximise conversion of enquiries into orders Ensure renewals in line with Company Expectations Keep a close eye on the developments & business opportunities in the assigned territory Prepare MPG and ensure it’s updated regularly Customer Service Ensure the quality of service delivery Maintain good liaison with the customers Prepare reports & submit the same on time to the customers Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required Conduct detailed inspection & SRA at client's site Prepare quotations for the customers through the system Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers Set correct Customer expectations with respect to the pest management Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling. Administration & Accounts Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary Follow-up for the timely and correct invoicing by the back office Share the costings and customer expectation with operations before service delivery Ensure all the collections gets deposited to back office within 24 hours Review daily collection & billing with back office department Maintaining Systems and MIS Ensure the required systems related to sales are updated on timely basis. Prepare Daily and Monthly Sales Report Maintain Database of customers Requirements Key Result Areas: Business Development (Sales) Develop new business opportunities & Upselling Opportunities Renewals (if assigned) Calls/ Survey / Quotations/ PDSA as per Regional plan Collection & DSO Customer Service Timely Invoice Submission Competencies (Skills essential to the role): Good Interpersonal & Networking Skills Ability to communicate effectively Ability to negotiate with the clients Ability to achieve targets Computer Skills Educational Qualification / Other Requirement: Any Graduate (Any stream) Sales experience of a minimum of 2 years in Direct Sales (Facilities Management) for Commercial business profile Preferable experience of minimum 2 years in Home product / Home service business, residential cleaning services for Residential business profile Role Type / Key working relationships: Field Sales - Individual Contributor Role External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .
Posted 1 month ago
0 years
0 Lacs
Kottayam, Kerala
On-site
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipment. Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc Role Type / Key working relationships: Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .
Posted 1 month ago
2.0 years
0 Lacs
Kottayam, Kerala
On-site
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Business Development (Sales) Get business as per the approved business plan of the branch Responsible for sales promotion activities in the assigned territory Ensure all Sales KPIs are achieved month on month Identify and follow-up with prospective customers and respond to enquiry calls within specific time period Maximise conversion of enquiries into orders Ensure renewals in line with Company Expectations Keep a close eye on the developments & business opportunities in the assigned territory Prepare MPG and ensure it’s updated regularly Customer Service Ensure the quality of service delivery Maintain good liaison with the customers Prepare reports & submit the same on time to the customers Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required Conduct detailed inspection & SRA at client's site Prepare quotations for the customers through the system Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers Set correct Customer expectations with respect to the pest management Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling. Administration & Accounts Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary Follow-up for the timely and correct invoicing by the back office Share the costings and customer expectation with operations before service delivery Ensure all the collections gets deposited to back office within 24 hours Review daily collection & billing with back office department Maintaining Systems and MIS Ensure the required systems related to sales are updated on timely basis. Prepare Daily and Monthly Sales Report Maintain Database of customers Requirements Key Result Areas: Business Development (Sales) Develop new business opportunities & Upselling Opportunities Renewals (if assigned) Calls/ Survey / Quotations/ PDSA as per Regional plan Collection & DSO Customer Service Timely Invoice Submission Competencies (Skills essential to the role): Good Interpersonal & Networking Skills Ability to communicate effectively Ability to negotiate with the clients Ability to achieve targets Computer Skills Educational Qualification / Other Requirement: Any Graduate (Any stream) Sales experience of a minimum of 2 years in Direct Sales (Facilities Management) for Commercial business profile Preferable experience of minimum 2 years in Home product / Home service business, residential cleaning services for Residential business profile Role Type / Key working relationships: Field Sales - Individual Contributor Role External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .
Posted 1 month ago
0 years
0 Lacs
Kottayam, Kerala
On-site
Key Responsibilities: · Assist in routine inspections of guest rooms, public areas, and back-of-house facilities. · Support preventive maintenance tasks on electrical, plumbing, HVAC, and mechanical systems. · Learn to identify and report maintenance issues or safety hazards. · Help senior technicians with repairs and installations. · Maintain cleanliness and organization of maintenance tools and workspaces. · Participate in daily briefings and on-the-job training sessions. · Document tasks completed and report progress to supervisors. · Follow all safety protocols and hotel standards during maintenance activities. Job Types: Full-time, Permanent Pay: ₹4,000.00 - ₹6,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Kottayam, Kerala
On-site
Key Responsibilities : Assist in setting up the restaurant before service. Greet guests courteously and assist in seating arrangements. Serve food and beverages as per standard operating procedures. Clear tables and reset them for the next guests. Maintain cleanliness and hygiene in the service area. Support senior staff during busy service hours. Learn and follow safety, hygiene, and grooming standards. Respond to guest queries and escalate concerns when necessary. Participate in daily briefings and training sessions. Job Types: Full-time, Permanent Pay: ₹4,000.00 - ₹6,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person
Posted 1 month ago
0 years
1 - 2 Lacs
Kottayam, Kerala
On-site
Key Responsibilities: Conduct routine inspections of guest rooms, public areas, and back-of-house spaces. Perform preventive and corrective maintenance on HVAC, plumbing, electrical, and mechanical systems. Respond promptly to maintenance requests from guests and departments. Maintain accurate records of maintenance activities and repairs. Assist with installation and setup of new equipment and fixtures. Ensure compliance with safety standards and hotel policies. Collaborate with housekeeping and front office teams to minimize guest disruption. Monitor and manage inventory of tools, parts, and supplies. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹21,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person
Posted 1 month ago
0 years
1 - 1 Lacs
Kottayam, Kerala
On-site
Travophelia Hoildays is a leading platform revolutionizing the way travelers book accommodations around Kerala. We offer a seamless, reliable, and user-friendly hotel booking experience that connects users with a wide range of properties—from budget stays to luxury resorts. Our mission is to simplify travel planning by providing real-time hotel availability, competitive prices, verified reviews, and instant confirmations—all from the comfort of your phone or computer. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 01/07/2025
Posted 1 month ago
0 years
0 - 0 Lacs
Kottayam, Kerala
On-site
Electrical ITI /ITC or Diploma Holders ,capable of Electrical Wiring Works and Power Works . Must have building electrification experience . Accomodation for out station works and food allowance will be provided . Looking for all categories of technician ,junior ,senior and foreman level Job Types: Full-time, Permanent Pay: ₹800.00 - ₹1,100.00 per day Benefits: Commuter assistance Health insurance Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person
Posted 1 month ago
3.0 years
1 - 3 Lacs
Kottayam, Kerala
On-site
GOLD LOAN OFFICER- Job Description Building healthy and profitable portfolio for the gold loan business. Managing day to day branch operations Building revenue and sales QUALIFICATIONS Any graduation/3 year diploma Minimum 1 year gold loan experience in any bank/NBFC Knowledge in Gold loan Appraising and other gold loan activities Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 1 month ago
0 years
1 - 3 Lacs
Kottayam, Kerala
On-site
Tele sales Responsibilities: Reaching out to leads and potential clients via phone calls or follow-up communications Maintaining customer relationships to ensure continued business and customer satisfaction Handling customer and answering the questions. Managing client databases and maintaining accurate records of all calls and related activities. Meeting organizational goals. Following up on leads and closing sales. LOCATION PREFERANCE : KOTTAYAM Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹30,000.00 per month Schedule: Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Application Question(s): Are you Married? Location: Kottayam, Kerala (Required) Work Location: In person
Posted 1 month ago
1.0 years
0 - 0 Lacs
Kottayam, Kerala
On-site
To apply for a position as a Rehabilitation Psychologist or Clinical Psychologist with a valid Rehabilitation Council of India (RCI) certification for LIFE CENTRE FOR AUTISM AND CHILD DEVELOPMENT Kottayam, you would need to meet certain qualifications and requirements. Here's an overview of what you may need: Education and Qualifications: A master's or doctoral degree in Psychology with a specialization in Rehabilitation Psychology or Clinical Psychology from a recognized university. A valid Rehabilitation Council of India (RCI) certification as a Rehabilitation Psychologist or Clinical Psychologist. This certification is essential for practicing as a psychologist in India. Experience: Previous experience working with children with autism or developmental disorders, preferably in a clinical or therapeutic setting. Expertise in conducting psychological assessments, diagnosing psychological conditions, and formulating treatment plans. Familiarity with evidence-based therapeutic interventions for children with autism, such as cognitive-behavioral therapy, social skills training, and parent training. Skills and Abilities: Proficiency in administering and interpreting psychological tests and assessments to evaluate cognitive, emotional, and behavioral functioning in children. Ability to design and implement individualized therapy plans tailored to the specific needs and challenges of each child. Strong communication and interpersonal skills to collaborate with children, parents, and a multidisciplinary team of professionals. Licensing and Certifications: Besides the RCI certification, you may need to possess any other relevant state or local licenses or certifications required for practicing as a psychologist in Kerala . When applying for the position, ensure that your resume and cover letter highlight your RCI certification and any specialized training or experience you have in working with children with autism. Emphasize your skills in psychological assessment, intervention, and collaboration with families and other professionals. It's crucial to carefully review the job description and qualifications provided by the Life Centre For Autism And Child Development Kottayam to ensure that you meet all the requirements before applying. Contact Ph:7907132811 mail to [email protected] Job Type: Part-time Pay: ₹1,000.00 - ₹2,000.00 per day Schedule: Day shift Education: Doctorate (Required) Experience: total work: 1 year (Preferred) License/Certification: RCI (Required)
Posted 1 month ago
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